Collection: Newspapers > Nevada County Nugget

About This Item:

Title: March 4, 1976 Collection Type: Newspapers Collection Name: Nevada County Nugget Published: March 4, 1976 Copyright: In the public domain or published before 1925 Physical Format: Newspaper # of Pages: 12 Download PDF: User Login Required Download OCR Text: User Login Required

Printed or handwritten: All printed text Date Scanned: 2023-04-11 04:33:12 Scanning Equipment: Professionally Scanned OCR Software Version #: tesseract 5.4.1 Item Sourced From: JPGs First Created: 2025-03-17 04:14:07 Last Updated: 2025-03-17 04:14:07

Original Held At: Doris Foley Library Location: 211 North Pine Street, Nevada City, CA 95959

Page: of 12  

+ % i : oh es wee Ser eee atenneretsite oy scabies a gh pre oom age apnea Plans To Solve _ © —THENEVADA COUNTY NUGGET — Thursday. March 4, 1976 Dt yr Warranty Problems a we) By Virginia Knauer es ted Special Assistant to the President Na YG Problem: You buy-a product undér warranty rs -but it will not work properly and you cannot get any Hen ie ‘satisfaction from either the store or the. manusac es facturer to resolve your complaint. rajeheddee ee ee Road: has What can be done to help? , group aie e + aan pape Hal Gl 7 . and the Regulations are being issued by the Federal Seonaranee a raf ~pmsoa SSarcee _ Trade. Commission (FTC) so that industry will Don Hamilton, of the National e Leiagt, will proven provide you with fast, inexpensive and objective Home Advisor. other than those of European i iF es specialty food. The escargot in the US. is still generally advise you. thought of only as a garden Ry nuisance, even though it can grams of meat), gh in . ERWIN J. SCHWARZ — (12-16 percent) .and Mfg. Jeweler = Beg ra wih 53 " 242 go~* a Grass Valley response if you have a warranty problem. One’ new FTC regulation cides to. use .a complaint handling system, it must disthe name, address and ‘telephone number of ‘the person responsible for complaints; a plaint p ures; and. the types of information thatthe system’ may _require-for resolution ofa dispute, ” “To give industry the “incentive to develop and use these complaint systems, the 1976. warranty law ‘allows es to require that . these systems ‘be used under the warranty as a first step to resolve a consumer dispute. However, if this is the case, there must be a statement in the written warranty that tells you that you. must go.to the complaint ‘mechanism before seeking legal ac~. tion. The FTC regulation on ~ complaint handline’ does ‘not go. into: effect until July 4, -_ 1976, but already several means are: available to you for resolving warranty probThese include: e Industry programs — Several industries have developed programs to resolve warranty disputes. between the individual consumer and a company. These include the panels” or CAPs: MACAF ; or ¢ (Major A ce Consumer Action Panel), FICAP (Fur‘niture Industry Consumer Advisory Panel), and a pilot program of regional AutoCAPs (Automotive) Consumer Action Panels). * @ Arbitration — Arbitration programs are being used by many companies. For example, the’ National ‘Consumer: Arbitration Program has. been established’ by the Council of Better Business Bureaus to offer free ‘arbitration to consumers and businessmen, , If you would like more information on the new complaint. handling regulations “issued. by FTC, contact the Office ‘of Public Information, Federal Trade Commission, Washington,. D.C.. 20580, or Thanks to our readers. subscribers and advertisers _ The Nugget ‘ ‘d 5907 never break 2 Sometimes they do. Although a-diamond isthe hardest material known, it is subject to : ‘Cleavage when abused. A properly set’ diamond: not’ only accents the fire and brilliance of the stone but also : protects it from damage and’ <— secures it from ‘loss. Lét us .ipalk to your local diamond dealer. . . \, a ianatiaimmeta nieeaterlimnientinintins hee nnn a